Cultural intelligence or CQ assessment are programs that focus on assessing an individual’s capability to approach cultural and ethical differences among people with diverse cultural backgrounds and communities. Not only does this improve workplace culture consulting and aggravate cultural intelligence training but also plays an important part in important knowledge and appreciation towards people with different religious social beliefs and values. This article contains a brief insight into what is cultural competence and cultural intelligence and what part does it play in the development of an organization, society, firm, or diversity in general.
In this world of increasing machine learning, artificial intelligence, and development, it has become really important to effectively communicate and work with people from different cultural backgrounds beyond borders and social construct with awareness and respect for different religious and social communities and strategically working in a collaborative environment keeping everybody’s interests in mind.
Cultural intelligence training can give a person various skills in tackling diverse situations and handling the ideas cost-effectively and profitability for the betterment of an organization.
A person who is skilled in workplace culture consulting has a good judgment and decision making capability in diverse and triggering situations that might otherwise turn out to be complex. The leadership skill and CQ assessment of a person can be done by assessing the ability to make important decisions and divert focus to productivity at times of discrepancy and stress by carrying forward the operations of the organization with consideration and concern about every community. Cultural intelligence assessment serves an important part in this situation of tackling differences. The sharing of ideas and innovating the approach towards problem-solving becomes easier with coordination among different people and life experiences with different points of view taken into consideration. It is very important to develop systems where nobody is in competition with some other person but works collectively for the development of the organization and the nation in general.
This concept of cultural intelligence training or cultural quotient in assessing company culture was developed by professor Soon Ang and Christopher Earley in a book published in 2003 where the ability to adapt to diverse cultural settings was given emphasis and the role of these qualities was given great importance in times of increasing cross-cultural interactions and fostering professional relationships beyond borders.
People who have gone through cq assessment find it easier in understanding and familiar and uncommon Behaviour of people from different influences among different groups and find it easy to identify and interact with people from particular cultures. It also helps a great deal in assessing company culture through workplace culture Consulting and helping each other understand the diversity better and work together for a common goal thereby promising a productive outcome. Cultural intelligence assessment can be done in an organization through regular study of the behavior of different people and their outlook towards each other. Deeper knowledge and understanding of CQ makes it easier for the administrators in an organization in assessing company culture and bringing out the best policies keeping general interest in mind along with holistic and overall development of individuals and organizations.
Cultural intelligence training is an important and innovative part of incorporating different ideas with the hope of development of all the sections of society and bringing to the table equality along with harmonious relationships and expansion of proficiency. Every person from a different ethnicity and a different region has individual experiences along with a unique point of view regarding a particular situation which can be used for the growth of a firm and also so used as an instrument to tackle various internal Complex situations in an organization. The incorporation of different people also built a scope for learning Rhythm and harmony amongst people and also teaches them the ways and manner to consider different points of view while keeping originality and authenticity in mind.
Cultural intelligence or cultural quotient is directly linked to emotional intelligence and paves the way for interactive development including the emotional aspect of the people in an organization and lets them come up with new ideas and informed decisions with a real and thorough understanding of a situation.
A book published in 2011 called the cultural intelligence difference by Dr. David Livermore put emphasis on four aspects of cultural intelligence namely CQ Drive, CQ Knowledge, CQ Strategy, and CQ action. He further asserts the importance of all four components in developing and improving cross-cultural communication skills for smooth conduction of society in general and builds self-confidence in different communities, specifically the minority communities in an organization. Cultural intelligence tells us to question our assumptions about different communities and it encourages us to study the behavior and traditions in different people without prejudice about their practices and ways of thinking.